Support
Need help? Here’s how to reach us and find answers to common questions.
Email Support
For account issues, technical problems, or general questions, contact us at:
support@retentionyt.com
We aim to respond within 48 hours.
FAQ
Many common questions are answered on our homepage. Check the FAQ section for instant answers.
View FAQ →Account Issues
If you cannot sign in, try resetting your password through the forgot password page. If you signed up with Google, make sure you are using the same Google account. For persistent login issues, contact our support email with your registered email address.
Data & Privacy Requests
To request data export or account deletion, visit the Data Deletion page. You can also delete individual projects from your dashboard. For specific privacy inquiries, see our Privacy Policy.
Bug Reports
Found a bug or unexpected behavior? Email us at support@retentionyt.com with:
- A description of the issue
- Steps to reproduce
- Your browser and operating system
- Any screenshots or error messages
Security Concerns
If you believe your account has been compromised or you have found a security vulnerability, please contact us immediately at support@retentionyt.com. For details about how we protect your data, visit our Security page.